Questions we hear a lot
Pricing, scheduling, supplies and how each service works. Can't find your answer? Call or text us.
General
Do I need to provide cleaning supplies?
No. We bring our own supplies and equipment to every visit.
How do I get a quote?
Request a free estimate online, or call or text (775) 230-7090. Tell us about your space and how often you want it cleaned, and we will get you on the schedule.
Are there any extra fees?
No hidden fees. Move-in, move-out and vacant turnover cleans are priced by square footage and bathrooms, and you can see your price in our cleaning calculator. A few items are priced separately: windows and blinds, excessive pet hair, wall washing and garages. Inside cabinets are included in move-in and move-out cleans.
Do you require a contract?
We offer recurring and one-time cleanings. Commercial clients have no weekly or monthly commitments.
Which areas do you serve?
Reno, Sparks and neighborhoods across Northern Nevada, from Arrowcreek and Caughlin to Spanish Springs and Verdi.
Do you clean Airbnb and vacation rentals?
Yes. We currently have limited capacity for new short-term rental properties, so contact us to check availability or join the waitlist.
Cleaning prices in Reno & Sparks
How much does a deep clean cost in Reno?
A one-time deep clean starts at $324 for homes up to 1,100 sq. ft. and goes up with the size of the home. It includes everything in a standard clean plus 3 deep-clean tasks you choose. See your exact price in our calculator.
How much does a move-out cleaning cost in Reno?
Move-in and move-out cleans are priced by square footage and bathrooms, and start at about $217 with the 5% discount for booking on our website. Inside cabinets and appliance interiors are included. Use the calculator on our pricing page for your exact price.
How much does Airbnb turnover cleaning cost in Reno?
Turnovers start at $150 for rentals up to 1,100 sq. ft. Linens can be handled with our GuestReady Linens program or wash & fold, and supplies with GuestReady Consumables. Our Airbnb calculator shows your price per turnover.
How much does office cleaning cost in Reno?
Office cleaning starts at $99 per visit for spaces up to 2,000 sq. ft. on a weekly schedule. Price depends on size and how often we come. There are no contracts and no minimum visits.
Is there a discount for booking online?
Yes. Move-in and move-out cleans booked through our website get 5% off, already included in the calculator price.
Before and during your clean
What should I do before the cleaners arrive?
Pick up clothes, toys and clutter so we can reach the surfaces, put away valuables, and secure pets if they're nervous around visitors. That's it: we bring all the supplies and equipment.
How long does a house cleaning take?
It depends on the size and condition of the home and the type of clean. Recurring cleans are the quickest; deep cleans and move-outs take longer. We give you a time estimate with your quote.
Do you clean homes with pets?
Yes, we love pets. Just let us know about them before your first visit. Homes with excessive pet hair may have an added charge, which we confirm before the clean.
What is the difference between a standard clean and a deep clean?
A standard (recurring) clean keeps every room fresh: dusting, kitchens, bathrooms, floors and trash. A deep clean adds detail work such as baseboards, ceiling fans and vents, interior windows, doors and frames, or inside the oven and fridge. Recurring clients get these tasks rotated across visits.
How often should I deep clean my home?
Most homes benefit from a deep clean at least once or twice a year, often in spring and before the holidays. If you have recurring service, deep-clean tasks are already rotated into your visits.
Should I tip my cleaners?
Tipping is never required. If you'd like to thank your team, it's always appreciated.
Are you insured?
Yes. Pristine Cleaning Solutions is fully insured, so your home is protected while we work.
Moving in or out
What is included in a move-out cleaning?
A full top-to-bottom clean of the empty home: inside and outside of kitchen and bathroom cabinets, appliance interiors (oven, fridge, microwave), baseboards, interior windows and tracks, doors and frames, bathrooms, and floors. Windows and blinds, excessive pet hair, wall washing and garages are priced separately.
Will a move-out clean help me get my deposit back?
A professional move-out clean covers the areas landlords check most: inside cabinets and appliances, bathrooms, baseboards and floors. We can't guarantee a landlord's decision, but we clean to move-in-ready standards.
Does the home need to be empty for a move-out clean?
Yes. Move-in and move-out pricing is for vacant homes, so we can reach inside cabinets, closets and every floor surface.
Residential Cleaning
How much does house cleaning cost in Reno?
Pricing depends on the size of your home and service frequency. Bi-weekly cleaning starts at $150 for homes under 1,100 sq. ft., while monthly cleanings start at $175. Larger homes, deep cleans and move-in / move-out cleans cost more. Use our online pricing calculator to instantly estimate your rate.
Do I need to be home during my cleaning?
No. Most clients provide us with a door code or key, and we securely lock up when finished.
Do you bring your own cleaning supplies?
Yes. We provide all necessary professional cleaning supplies and equipment for every visit.
How often should I have my house professionally cleaned?
Most families prefer bi-weekly cleanings. Weekly service works best for larger homes, busy families, or homes with pets, while monthly service is ideal for general upkeep.
Do you offer one-time cleaning in Reno?
Yes. We offer one-time deep cleans and move-in / move-out cleanings across Reno and Sparks. You can price both in our calculator.
What's included in a deep clean?
You get everything included in our standard clean, plus your choice of 3 deep-cleaning tasks: baseboards and banisters, high/low dusting, interior windows, interior doors, inside the oven, inside the fridge, or under the oven hood. See the full comparison table above.
Commercial Cleaning
Can you clean an office after business hours?
Yes. We schedule cleaning before opening, after closing, or on weekends to prevent disruption to your team and clients.
Does Pristine require a commercial cleaning contract?
No. We operate without long-term contracts. Adjust frequency or pause services whenever your needs change.
Is there a minimum number of visits?
No. Schedule service weekly, monthly, or on a one-time basis with no minimum commitment required.
How much does commercial cleaning cost in Reno?
Cost depends on total square footage and service frequency. Weekly office cleaning starts at $99 per visit for spaces up to 2,000 sq. ft. Use the calculator on this page to see your price, and we confirm it after a quick walkthrough.
What is included in an office cleaning?
Sanitizing hard surfaces, sweeping, mopping, and vacuuming floors, standard window cleaning, emptying trash, restrooms, break areas, and wiping down computer screens, phones, and keyboards. Scope is fully customized to your facility.
Do you bring your own cleaning supplies?
Yes. We bring all required equipment and professional-grade cleaning supplies to every visit. Paper products, like toilet paper and paper towels, are provided by the business. If you'd like us to buy and stock them, just ask during your quote call.
Short-Term Rental Cleaning
Do you clean Airbnbs in Reno and Sparks?
Yes. We serve short-term rentals throughout Reno, Sparks, and surrounding areas. Onboarding slots are limited to maintain quality.
Do I need to manually schedule each turnover?
No. By connecting your booking calendar, cleans are automatically scheduled or adjusted whenever reservations change.
Can Pristine automatically track my Airbnb reservations?
Yes. System integration tracks new bookings, date changes, and cancellations in real time.
Do you provide linen service for vacation rentals?
Yes. With GuestReady Linens, Pristine buys and owns the linens for your rental: one set per bed and per bathroom. You pay a one-time buy-in, the first month is free, and then a monthly fee based on your beds and bathrooms covers laundry and replacing worn or stained pieces. The linens belong to Pristine, so there's nothing to buy back or return if you ever stop service. Add GuestReady Consumables and we restock your supplies too.
Do I need to provide my own linens?
Only if you don't use GuestReady Linens. With wash & fold or cleaning only, keep at least 3 full sets of sheets and towels at the rental so every bed can be made on time. With GuestReady Linens, Pristine supplies and owns everything.
How much does an Airbnb turnover cost?
Pricing depends on property size and laundry preference. Use our online pricing calculator for an instant estimate.
Can you handle property laundry?
Yes. Laundry is included with GuestReady Linens. If you use your own linens, our wash-and-fold service picks up, launders and returns them for $15–$20 per bed, per turnover.
What happens if a guest damages the property or leaves an excessive mess?
We photograph and document issues immediately for insurance/Airbnb reimbursement claims. Excessive cleaning is performed for a supplemental fee upon approval.
Post-Construction Cleaning
How much does post-construction cleaning cost in Reno?
Rates start at $0.30 per square foot with a $199 minimum per project. Calculate your project cost instantly on our website.
What is included in a post-construction clean?
Thorough dust removal across all surfaces, interior/exterior cabinet detailing, fixtures, baseboards, interior glass, appliances, complete bathroom detail, and hard floor sanitation.
Do you clean new home builds?
Yes. We conduct final detail cleans on new residential builds and additions to prepare them for owner walkthroughs.
Can you clean following a remodel?
Yes. We handle kitchen, bathroom, whole-home, and commercial post-remodel cleaning to eliminate fine dust quickly.
When should I schedule the cleaning?
Schedule final cleaning after trade work concludes. For complex builds, we offer phased rough cleans mid-construction and pre-turnover touch-ups.
Do you coordinate directly with contractors?
Yes. We align directly with site managers and subcontractor schedules to ensure timely project delivery.
Is a long-term contract required?
No. Services are scheduled per job or phase without mandatory contracts.
Ready for a sparkling home?
Free quote. Supplies included. Request online, or call or text us.